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Remote Support!Remote support is available to anyone who has a broadband internet connection, a computer and who lives on the planet Earth. Our friendly, knowledgeable technicians are standing by to help your computer needs! With our new remote feature we can now fix your computer problems remotely without even having to schedule an appointment. It's simple, easy and affordable! Get a free basic diagnostic!
Remote Support Requirements?
1. Must be 18 years or older.
2. A valid credit card for payments.
3. Broadband internet connection for speedy solutions.
4. Must be a human.
How does remote support work?
1. Click on the 'Live Support' button below.
2. Chat online with a computer technician who will assess what remote service is right for you with a free diagnostic via remote connection just as if we were sitting right next to you.
3. The technician will walk you through what the service includes and will then take control of your Computer. You can sit back and watch as the service is performed or feel free to walk away and do other tasks while services are performed. If you do have any questions, the Agent will remain online via chat.
4. At the end of your service the technician will review the procedure they preformed and will disconnect from your computer. Once the session is complete, you will be able to score and give feedback regarding your experience.
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